Legal Document

Nagabai's Terms and Conditions — A Complete Guide for Members

Please read these terms and conditions carefully before using the Nagabai platform. They provide clear guidelines covering everything from account creation to payments, bonuses, and responsible gaming.

Last Updated: January 2026
Section 01

Acceptance of Terms

By accessing or using the Nagabai website or mobile application, you are deemed to have fully read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using Nagabai's services.

These terms and conditions constitute a legal agreement between Nagabai and the member. Nagabai reserves the right to modify these terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms.

Important: Nagabai is strictly for adults of legal age. By using this platform, you confirm that you are at least 18 years old.

Section 02

Account Registration & Management

To create an account on Nagabai, you must provide accurate and complete information. Opening an account with false details is strictly prohibited and may result in account termination.

  • Each individual may only One Account can be opened. Creating multiple accounts is strictly prohibited.
  • The name, phone number, and banking details used during registration must all belong to the same person.
  • It is the member's own responsibility to keep their account login credentials (password) secure.
  • Any unauthorized use of your account must be reported to Nagabai Support immediately.
  • Before Withdrawal KYC Verification must be completed.

What is KYC? Know Your Customer (KYC) is an identity verification process. You can complete it by submitting a copy of your national ID or passport along with a selfie. This is done to protect the security of our members.

Section 03

Eligibility & Age Requirements

To register and use Nagabai's services, members must meet the following eligibility requirements:

  • Must be at least 18 years of age or older must be.
  • Online gaming must not be legally prohibited in your country or region of residence.
  • Must be of sound mind and capable of making informed decisions.
  • You are playing with your own money — not funds belonging to anyone else.

Warning: Minors are not permitted to open an account. If an account is found to be operated on behalf of a minor, Nagabai reserves the right to terminate that account and forfeit the balance.

Section 04

Deposit, Withdrawal & Payment Policy

All financial transactions on Nagabai are handled transparently and securely. Key payment rules are outlined below:

  • For deposits, only Registered under your own name A mobile banking or bank account must be used.
  • Deposits made through third parties are strictly prohibited. Any such transaction detected may result in account suspension.
  • Withdrawals can only be made to the same account used for the deposit.
  • Minimum Deposit: BDT 200. Minimum withdrawal: BDT 500।
  • Nagabai does not charge any deposit or withdrawal fees, though your banking service provider may apply their own charges.
  • Withdrawal requests are typically processed within 15 minutes to 24 hours.

Anti-Money Laundering Policy: Nagabai complies with international AML (Anti-Money Laundering) policies. We reserve the right to conduct additional verification on any suspicious transactions.

Section 05

Bonus & Promotion Terms

Nagabai offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions that must be met.

  • Welcome Bonus: 100% bonus on your first deposit. Maximum BDT 5,000. Wagering requirement: 5x.
  • Wagering must be completed within a specified period after receiving a bonus — typically 30 days.
  • Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
  • Attempting to claim bonuses from multiple accounts on the same device or IP address is prohibited.
  • Nagabai reserves the right to modify or cancel any bonus offer at any time.
  • If bonus abuse is detected, the bonus may be voided and the account suspended.

Please note: Wagering requirement means you must place bets totaling a specified multiple of the bonus amount. For example, a BDT 1,000 bonus with a 5x wagering requirement means you need to wager a total of BDT 5,000.

Section 06

Gaming Policy & Fairness

Nagabai ensures that all games are conducted fairly and transparently. Here are some important details about our gaming system:

  • All games on Nagabai are powered by licensed game providers.
  • Game Results RNG (Random Number Generator) Determined by technology that is completely impartial and not predetermined.
  • If a technical issue occurs during a game, Nagabai will make every effort to refund the bet amount or offer the member a chance to replay.
  • If you have a dispute about any game result, please contact support within 24 hours.
  • If game rule violations or cheating are confirmed, all related winnings will be voided.
Section 07

Responsible Gaming

Nagabai places responsible gaming at the top of its priorities. Gaming is for entertainment — not a source of income. We are committed to keeping every member safe.

  • Members can set their own deposit limits, bet limits, or session time limits.
  • Members can temporarily suspend their account (self-exclusion) for a set period if needed.
  • If you notice signs of gaming addiction, seek help immediately.
  • If suspicious gaming behavior is detected, Nagabai may proactively alert the member.

Need Help? To learn more about Responsible Gaming Responsible Gaming Visit the page.

Section 08

Security & Privacy

Nagabai uses the highest-level technology to protect members' personal information and financial data.

  • All transactions 256-bit SSL Secured with encryption.
  • Member passwords are stored in hashed format — no staff member can view them directly.
  • Nagabai will never ask for your password over the phone or by email.
  • Your personal information is not sold to third parties.
  • Privacy Policy Details Privacy Policy Available on the page.
Section 09

Prohibited Activities

The following activities are strictly prohibited on Nagabai. Violations may result in permanent account termination and balance forfeiture:

  • Creating multiple accounts or engaging in bonus abuse.
  • Using cheating software, bots, or automation tools.
  • Attempting to gain unauthorized access to another member's account.
  • Using the platform as a channel for money laundering or illegal financial transactions.
  • Impersonating a Nagabai employee or engaging in any fraudulent activity.
  • Attempting to attack or compromise the platform's security.

Warning: If any of the above activities are detected, the account will be permanently closed without prior notice and any associated balance will be forfeited.

Section 10

Account Closure & Suspension

Nagabai may suspend or terminate a member's account under the following circumstances:

  • In cases of proven terms & conditions violations.
  • If KYC verification fails or false information is provided.
  • Extended inactivity for more than 12 months.
  • Upon court order or at the request of a law enforcement authority.

Members may also contact support at any time to close their account. Please complete any pending withdrawals before closing your account.

Section 11

Limitation of Liability

Nagabai is not liable for the following:

  • Financial losses resulting from a member's own decisions.
  • Temporary losses caused by internet disconnection or technical issues.
  • Incidents caused by issues within a third-party game provider's system.
  • Any loss arising from a member sharing their login credentials with another person.

However, if a member suffers a loss due to a fault within Nagabai's own system, Nagabai will make every effort to resolve the issue.

Section 12

Changes to Terms

Nagabai reserves the right to update these terms and conditions at any time. Any changes will be announced on the website, and the updated date will be shown at the top of the page.

For significant changes, members may be notified via email or SMS. Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.

Contact: If you have any questions about our terms, contact the Nagabai 24/7 support team. We are always ready to assist you in Bengali.

Why Nagabai Trustworthy?

Our terms and conditions are not just rules — they are the foundation of your protection and trust.

Full Transparency

Every rule on Nagabai is written clearly. No hidden conditions, no misleading language.

Legal Protection

Nagabai operates under an international gaming license. Your rights are legally protected.

24/7 Support

If you have any questions about any of our terms, support is available in Bengali at any time.

Fair Gaming

Through RNG technology and independent audits, Nagabai ensures that all game outcomes are completely unbiased.

Data Protection

Your personal information and financial data are never sold to third parties.

Responsible Service

Nagabai actively works to prevent gaming addiction. The well-being of our members is our priority.

Read the terms? Join Nagabai now

Start today with clear rules, fair gaming, and trusted service. Register for free and enjoy your welcome bonus.

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